Privacy Policy

The protection of your personal data matters to us. Below we explain how we process personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

The entity responsible for data processing on this website is:

ForgeMax Co., Ltd.
Radarweg 29
1043 NX Amsterdam
Netherlands
Email: [email protected]

2. Collection and Storage of Personal Data

We collect and store only the data that is necessary to process your order:

Name and delivery address
Email address
Order details (products, quantities, prices)
Payment data (only to the extent required to complete the transaction)
IP address and time of order

Data is not retained for longer than is necessary to fulfil your order. Once your order has been completed and any statutory retention periods have expired, your data will be deleted or anonymised.

3. Disclosure to Third Parties

Your data will not be passed on to third parties unless this is strictly necessary to process your order (e.g. to a shipping carrier that requires your details to deliver your parcel). We do not sell or share your data with advertising partners or any other third parties.

4. Shipping Carriers

To deliver your order, we share the following information with the relevant shipping carrier: your name, delivery address, and, where necessary, your phone number for delivery coordination. The shipping carrier uses this data solely for the purpose of delivering your order.

5. Email Communication

If you contact us by email, the information you send us will be stored in order to handle your enquiry. Your data will not be used for marketing purposes or newsletters without your explicit consent.

6. Server Log Files

Our hosting provider automatically collects technical data in so-called server log files, which your browser transmits to us. This includes:

Browser type and version
Operating system
IP address (truncated)
Date and time of the request

This data is used exclusively for technical purposes and is deleted automatically after a short period of time.

7. Cryptocurrency Payments

When you pay using cryptocurrency, we do not process any personal financial data. The transaction is handled in a decentralised manner via the respective blockchain. We store only the transaction ID and its reference to your order.

8. Your Rights

Under the GDPR, you have the following rights:

Right of access (Art. 15 GDPR): You may request information about the personal data we hold about you.
Right to rectification (Art. 16 GDPR): You may request the correction of inaccurate data.
Right to erasure (Art. 17 GDPR): You may request the deletion of your data, provided no statutory retention obligations apply.
Right to restriction of processing (Art. 18 GDPR): You may request that the processing of your data be restricted.
Right to data portability (Art. 20 GDPR): You may request your data in a machine-readable format.
Right to object (Art. 21 GDPR): You may object to the processing of your data.

To exercise any of these rights, please contact us at: [email protected]

9. Cookies

This website uses only technically necessary cookies that are required for the shop to function (e.g. shopping cart, session management). No tracking or marketing cookies are set unless you have given your explicit consent.

10. SSL Encryption

This website uses SSL/TLS encryption to protect data transmitted between your browser and our server. You can verify this by the "https://" prefix in your browser's address bar.

11. Data Processors

We work with the following service providers acting as data processors on our behalf:

Hosting: our hosting service provider
Shipping: the relevant shipping carrier (see Shipping & Payment)
Payment: the relevant cryptocurrency gateway provider / bank

All service providers process data exclusively according to our instructions and in compliance with the GDPR.

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.